FAQs
Find quick answers about setup, groups, events, time zones, reminders, privacy, and subscriptions.
If something’s missing, contact us — we’re adding more answers regularly.
Getting Started & Onboarding
What devices and operating systems does Gesynced support?
All Android devices 7.0 (Nougat) and up. All Apple iOS/iPadOS devices from 15.1 or up.
How do I download and install Gesynced?
Once Gesynced is available, you’ll download it from the App Store (iOS) or Google Play (Android). We’ll also provide direct links on our Download page.
How do I create a new Gesynced account?
You automatically create the account when you start the app on your phone.
How do I log in for the first time?
You are automatically logged in on your phone when you create an account after installing the app.
How do I reset my password?
There is no password. You get a one-time password emailed to you whenever you need to log in.
Can I sign up using email, phone number, or social login?
We are currently only supporting email login.
How do I set up my profile and name?
When you initially create the account, you can set your profile name and picture. You can change this at any time by going into your account settings.
How do I change my profile picture?
Click on your current profile picture (or placeholder) at the bottom right of the app to enter the profile menu. Then click on your current profile picture.
How do I switch the app language?
Click on your current profile picture (or placeholder) at the bottom right of the app to enter the profile menu. Here you see the current language set and, by clicking on the language, get the option to change this. The Gesynced calendar app is available in English, German, French and Spanish.
Creating and Managing Groups
What is a family or household group in Gesynced?
A group defines who shares what inside Gesynced. It keeps your life organised by separating the people who should automatically see, receive, or manage certain events.
You can create different groups for different parts of your life, and each group has its own members, settings, and visibility rules. This way, everyone gets the information they need - nothing more, nothing less.
- Family group: Add parents and kids so everyone sees school events, family trips, birthdays, and shared routines.
- Household group: Perfect for roommates. Shared cleaning schedules, bill-due dates, or grocery-related appointments stay visible only to the people living together.
- Separated co-parents: Two homes, two timetables - one shared group. Both parents (and optionally additional caregivers) can stay in sync with childcare schedules, pickups, or doctors' appointments.
- Work or side-project team: Create a group for your team to coordinate deadlines, meetings, or shift plans without mixing your personal life.
- Travel group: Planning a weekend trip? Add only the people who are going. Everyone sees the shared itinerary across time zones without cluttering anyone else's calendar.
- Couples: A simple two-person group to keep track of shared events like dinners, reminders, or appointments.
- Extended family: For grandparents, siblings, or relatives who only need visibility for birthdays, gatherings, or visits.
How do I join an existing family group?
You can only join a group through an invitation from one of its administrators. After they add you, you will either be placed into the group automatically (if your profile settings allow auto-join) or you will receive a notification asking you to confirm the invitation before you are added.
Can I be part of multiple groups?
Yes, you can be a member of an unlimited number of groups.
Can I switch between groups?
Groups do not need switching. You can toggle which groups' events you want to see - either everything together or only one group at a time.
Calendar Basics
How do I create a new event?
Either press and hold on the calendar or tap the small plus icon on the top right of the daily calendar.
How do I edit or delete an event?
Either press and hold on the event to see a preview with edit and delete actions, or click on the event to edit it and scroll to the bottom to delete.
How do I change event colors?
Click on the event to edit it. Here you will find the color swatch.
How do I add a location or map to an event?
You can add the location, map links, and any other important information in the notes of the event.
How do I create an all-day event?
When creating or editing an event, you can toggle between all-day events or events with a set start and end date.
How do I duplicate or copy an event?
Gesynced does not support direct event duplication. However, every event can be set to repeat, which usually achieves the same result for recurring or similar appointments.
Recurring Events and Advanced Scheduling
How do I schedule events across different time zones?
Every event has its own time zone selector right below the date. When you choose a time zone, the event is created in that zone. Gesynced then automatically converts it to the correct local time on each person's phone, so the start and end times always display correctly - no manual adjustments needed.
How does Gesynced handle time zone changes when traveling?
Gesynced automatically adjusts all your events to the local time of your phone. The event itself keeps its original time zone, but your view updates the moment you enter a new location. This means flights, meetings, and appointments always display at the correct local time - no editing required.
Viewing and Navigating the Calendar
How do I search for events?
This feature is not available yet, but it is planned for an upcoming release.
How do I view event details quickly?
Press and hold the event to display a summary of the event.
Syncing, Backups and Offline Mode
Does Gesynced work offline?
Yes. All data is stored locally on your device, so you can create and edit events without an internet connection. As soon as your phone goes online again, everything syncs automatically with the server.
How does the app sync when I am online again?
You don’t need to do anything. Gesynced automatically checks for a connection and syncs as soon as you’re online again. If needed, you can also trigger a manual sync by shaking your phone.
Can I sync Gesynced with Google Calendar?
This feature is currently not available but is due to roll out in a future release.
Can I sync Gesynced with Apple Calendar?
This feature is currently not available but is due to roll out in a future release.
Payments, Subscription and Plans
What features are included in the free plan?
The free plan includes the essentials to get you started:
- 1 private calendar: Keep your personal schedule organised.
- 1 group calendar: Share events with family, friends, or a small team.
- Basic reminders: Get simple notifications for important moments.
- Basic support: Assistance when you need it.
- Ad-supported: Use Gesynced at no cost.
What does the premium plan include?
The premium plan unlocks everything Gesynced has to offer:
- Unlimited private calendars: Organise every part of your life without limits.
- Unlimited group calendars: Perfect for larger families, teams, and power users.
- Unlimited reminders: Set as many notifications as you need.
- Priority support: Get faster help whenever you need it.
- Ad-free experience: Enjoy Gesynced without interruptions.
Safety, Privacy and Child Protection
Is Gesynced GDPR compliant?
Yes. Gesynced is designed to meet the requirements of the GDPR. We collect only the data needed for the app to function, store information securely, and never sell personal data. Users can access, edit, or delete their information at any time, and all data is processed within the EU or with GDPR-compliant providers. If you delete your account, your personal data is permanently removed from our systems.
Can minors use Gesynced?
Yes. Minors can use Gesynced as long as they have their own unique email address. Create an account for them with that email, log them into the app, and they can use all standard features. You can also adjust their privacy settings so their profile stays hidden when others send event or group invitations. De-select the auto-join function so that they have to accept group invitations manually.
How do parental controls work?
Gesynced does not include built-in parental control features. Parents or guardians are responsible for managing their child's device, account, and app usage. Each minor needs their own email address and profile, and you can adjust their privacy settings to limit who can see them or invite them to groups and events.
How do I permanently delete my data?
Your data is deleted when you delete your account.
How do I delete my account?
Open your user settings and scroll to the bottom of the page. There, you will find options to log out or delete your account.